SSE Plus Candidato

PwC Costa Rica

Our client, Duracell, a leading company in the Consumer Goods industry, is launching the operations of its Global Business Services in Costa Rica and is hiring for the following position:

Employee Services Senior Specialist

Main functions:

Serve as Tier 1 support globally for HR systems, Time and Attendance, and HR helpdesk inquiries.
Update and maintain global time and attendance systems, including shift changes, manager or approver updates, badge number maintenance, and adding new hires.
Provide global support to HR Business Stakeholders and other end-users on data management best practices and tools.
Support the development and maintenance of HR information resources, including job aids and training documents.
Assist in data audits and support reporting and compliance initiatives.
Coordinate post-offer processes including initiating and monitoring US background checks and drug tests; and monitoring candidates’ progression in the Applicant Tracking System.
Partner with PRPs, HRSS, and IT to ensure Day 1 access and readiness.
Respond to new hire inquiries and troubleshoot system-related issues.
Monitor onboarding completion and escalate issues as needed.
Ensure regional compliance with onboarding documentation and processes.

Profile required:

2+ years of experience in onboarding, HR coordination, or shared services.
Familiarity with background check providers, onboarding platforms, and other HRIS systems (e.g., Oracle, ADP, Workday, SAP SuccessFactors, etc.).
Strong organizational skills and the ability to manage multiple priorities.
Excellent communication skills and a customer service mindset.
Proficient in Microsoft Windows applications (Microsoft Office Word, Teams, PowerPoint, Excel, Outlook).
Ability to multi-task and prioritize.
Self-motivated with initiative and the ability to work well in a remote setting.
Critical thinking skills to assist in problem-solving with little to no errors.
Experience working in a global or regional HR support environment.
Proficient in speaking and writing in English.

Target position:

Update and maintain global time and attendance systems, including shift changes, manager or approver updates, badge number maintenance, and adding new hires.

E-mail: iam_cv_interamericas@pwc.com Subject: Employee Services Senior Specialist

Only pre selected candidates will be contacted

All vacancies will be reviewed in a confidential manner by PwC. To apply press the "Apply" button.

To Apply

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