SSE Plus Candidato

PwC Costa Rica

Our client is hiring for the following position in Costa Rica:

Collections & Cash Application Lead

Main functions:

Lead and guide the team responsible for collections, cash application, and reconciliation activities.
Establish team priorities, monitor performance against key performance indicators, and provide coaching to support team development.
Manage escalations involving high-risk, delinquent, or complex accounts, coordinating with legal teams when necessary.
Oversee collection activities across the accounts receivable portfolio, including payment follow-ups and reconciliations across customer segments and sales channels.
Lead the negotiation of payment plans and the resolution of complex or escalated payment disputes.
Oversee the accurate matching and posting of incoming customer payments against outstanding invoices.
Ensure timely account reconciliation and lead initiatives to reduce unapplied cash.
Ensure accurate transaction recording across customer codes and sales channels within ERP systems.
Identify process inefficiencies and contribute to the design of automated or digital workflows using tools such as Power Automate and RPA solutions.
Lead continuous improvement initiatives to enhance service delivery and strengthen internal controls.
Partner with Finance, Commercial, and Operations teams to resolve cross-functional issues and streamline processes.

Profile required:

Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
More than five years of experience in collections, credit, or cash application within accounts receivable operations.
Proven experience leading and managing a team.
Strong understanding of accounts receivable, collection, cash application, and reconciliation processes.
Demonstrated ability to lead process improvement and automation initiatives.
Strong leadership, coaching, and people management skills.
Excellent negotiation, communication, and stakeholder management skills.
Proficiency with ERP systems such as SAP, Oracle, or similar platforms, as well as reconciliation tools.
Strong analytical skills, with an emphasis on compliance and internal control standards.
Ability to manage multiple priorities and lead a team in a fast-paced environment.
Availability to work in an office-based position in Costa Rica.
Required C1 English proficiency with strong conversational skills.

Target position:

Lead and guide the team responsible for collections, cash application, and reconciliation activities.

E-mail: iam_cv_interamericas@pwc.com Subject: Collections & Cash Application Lead

Only pre selected candidates will be contacted

All vacancies will be reviewed in a confidential manner by PwC. To apply press the "Apply" button.

To Apply

	Auditor(a) de Sistemas Senior Ejecutar auditorías especializadas en Tecnología de Información, participando en todas las etapas del proceso, desde la planificación y evaluación de riesgos hasta la emisión de informes y present...
	Order-to-Cash Senior Manager Lead and develop the team responsible for full-cycle Order-to-Cash operations....
	Record-to-Report Senior Manager Lead and develop the team responsible for the end-to-end Record-to-Report close functions, including corporate accounting, cost accounting, treasury, and financial reporting....
	Procure-to-Pay Senior Manager Lead and develop the team responsible for the end-to-end Procure-to-Pay process: procurement, invoice processing, vendor management, and payment operations....
	Credit & Risk Lead Lead and guide the credit and collections team, including credit analysts and collections professionals....
	Invoice Processing & Payment Processing Lead Lead and develop the team responsible for invoice processing, payment processing, and validation....
	Billing and Dispute Analyst Process customer bills and ensure invoicing accuracy....
	Gerente Comercial y Ventas Definir e implementar la estrategia comercial de la organización, asegurando el crecimiento sostenible de las ventas y el fortalecimiento del posicionamiento en el mercado de construcción y desarr...
	Billing Lead Lead and guide the Billing team, establishing priorities and directing daily activities....
	Collections/Cash Application Analyst Contact customers regarding overdue payments to support timely collection and remittance....
	P2P/Payments Analyst Review, validate, and process vendor invoices through the ERP system, ensuring compliance with established daily and monthly Service Level Agreement targets....
	R2R Accounting Analyst Support end-to-end Record-to-Report accounting activities for corporate and regional operations....
	HR Operations Representative (Tier 1) Receive, research, and respond to inquiries from employees, people managers, and HR professionals....
	HR Operations Functional Specialist (Tier 2) Receive and resolve complex inquiries escalated by Tier 1 representatives, employees, and people managers....
	Gerente de Proyectos TI Planificar, coordinar y dar seguimiento de inicio a fin a proyectos de TI e infraestructura, incluyendo alcance, cronogramas, hitos y entregables....
	Ingeniero de Preventa Identificar y analizar las necesidades técnicas y de negocio de los clientes, en conjunto con el equipo comercial....
	Gerente de Tecnologías de Información Dirigir la estrategia tecnológica del grupo y gestionar infraestructura, sistemas, ciberseguridad y proyectos de transformación digital, asegurando disponibilidad, seguridad y eficiencia....
	Gerente de Producción de Piña Dirigir y controlar la producción agrícola de todas las fincas de la división de piña, asegurando las metas de productividad y volumen, los estándares de calidad y el control de costos conforme al...
	Director de Operaciones Liderar la dimensión técnica y operativa del negocio, integrando Preconstrucción, Construcción, Gestión Condominal y Calidad/Postventa para lograr proyectos predecibles en tiempo, costo y calidad....